WHAT SHOULD I PUT IN THE DELIVERY INSTRUCTIONS BOX AT CHECKOUT ?

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The more clues you give, the faster your driver can find the right spot—and your drinks stay in good condition right where you expect them.

 

Think of it as a little treasure‑map:

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Handy details to include

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• Entry codes (gates, buzzers) or which button to press for apartments.

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• Landmarks that set your place apart—house colour, big jacaranda tree, “third villa on the left”.

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• Where to drop the box if you’re out: shady front porch, bench by the garage, inside the milk‑crate.

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• Heads‑up about tricky access—tight driveway, low bridge, steep gravel, enthusiastic labrador.

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Good to know

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• Drivers read these notes at the moment of delivery only.

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• Drivers will not call you before the delivery​

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A few things our drivers don’t do for obvious safety reasons

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• Enter your home, backyard, garage, or climb fences.

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• Deliver beyond the lobby in high‑rise buildings (time and parking limits) if access is not granted. The boxes will be left safely in the lobby or under the intercom. 

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• Navigate very narrow, unlit, or unsafe driveways—let us know and we’ll leave the boxes at the street edge instead.

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Clear instructions = quicker drop‑off, lower risk of theft, damage to goods and fewer “Where’s my drinks?” moments.

 

Thank you for making delivery day smooth!

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